Service Charters

The Service Charters, encompassed in Chapter III of the Royal Decree 951/2005, of July 29, establishing the general framework for improving quality in the General State Administration, are an instrument through which public bodies, organizations, and entities inform citizens about the services they are entrusted with, the rights they are entitled to in relation to those services, and the quality commitments in their provision.

The Ministry of Youth and Children, in its commitment to provide quality services to citizens and other stakeholders, has developed the following service charters:

Automatically translated with OpenAI from Spanish